Account Billing

Active accounts for staff and students will be billed; accounts for parents and alumni are free.

Note that accounts in suspended status are considered active for billing purposes.

Cloudwork subscriptions are on an annual basis, and there can be one-off implementation charges as well.

Extra features such as password reset attract an extra subscription charge.

For implementation of additional services there is no additional subscription charge, but there may be an implementation charge.

For finding the tally of the number of chargeable accounts on the dashboard:

On the main studentnet dasboard, you will want to navigate to “reports”, clicking reports will display a page with a graph showing the login activity. Under this graph there will be a section called “Users” which will contain an individual tally of each role your school has.

Need more help?

For more information about billing for Cloudwork accounts please contact accounts@studentnet.id