Password Recovery

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Password Recovery settings

Located in: The cloudwork dashboard, click the Badge bar.PNG>settings>CloudworkID Settings>Account Recovery Settings

These involve different settings regarding password recovery.


  • Nag screen - This can be switched on or off to prompt a user to provide password recovery data if they have not already provided it
  • Message format - This setting can change where the user receives the recovery message. The options at the moment include:
    • Let User choose
    • Always send recovery code via Mobile
    • Always send recovery code via Email
  • Template - This is the automated message sent out to a user who requests a password change or requires password recovery, it can be changed in the Message templates section of Features.