User management

Users can be accessed through the front panel or via the side menu

(user menu picture) Figure 2 - User Menu

Clicking on the active users link or the Users side menu will give a listing of all of the users in the system.

Creating a New User

You should only need to manually create users for administrative purposes to this dashboard or to create special users that are not synchronised by normal processes.

(user top menu picture) Figure 3 - User Top Menu

To create a new user simply click on the “Add new user” link either on the home page or on the top menu after clicking on Users in the side menu, this will lead you to the User creation screen.

(new user form) Figure 4 - New User Form

• Email - This must be a valid email address, something like someone@example.com. If you with this use to be available in a Google apps domain then it must have the same domain as the google apps domain you with to synchronise with

User Name - This will be the user name that the user will use to log in with.

• Role - This will indicate what role this user will have. This will be sent to service providers, some service providers will give different access levels based on what this value is. Default dropdown values are:
  • Teacher
  • Student
  • Alum
  • Parent

Please note: Currently all users that are marked at Alum or Parent are not considered chargeable in Cloudwork.

• Status - By default there are three possible statuses
  • Active: Ordinary user.
  • Administrator: Can access this control panel.
  • Suspended: Prevented from logging in to any service

After filling in these details you will be prompted to give the user a password. Once you do that the new user will be ready.

Editing Users

Editing users in this interface is not recommended if you have synchronisation running. Any changes made on the directory will be reflected automatically. This will remain the place to make changes to manual users or special users that are not automatically synchronised. The options on the form remain the same as the Create user form which is described in detail above.

There are, however other options that are available to use, some of these will depend on the options that are available to your institution.