Difference between revisions of "Customising your domain"

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==Customising your domain==
 
==Customising your domain==
By default, Studentnet will create your Login Page domain and your Cloudwork.ID Service Page domain: <br>[[File:demo_login_page.PNG|300px|centre|frame|Example of Login Page Domain]]<br>[[File:demo_CloudworkID_page.PNG|300px|centre|frame|Example of Cloudwork.ID Services Page Domain]]
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By default, Studentnet will create your Login Page domain and your Cloudwork.ID Page domain ''(more info on what is Cloudwork.ID is located [https://wiki.studentnet.net/index.php/Cloudwork.ID here])''. <br>[[File:demo_login_page.PNG|300px|centre|frame|Example of Login Page Domain]]<br>[[File:demo_CloudworkID_page.PNG|300px|centre|frame|Example of Cloudwork.ID Page Domain]]
  
If your school wishes to use a customised domain for the Login Page domain and the Cloudwork.ID Service Page domain the following steps will need to be completed.
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If your school wishes to use a customised domain for the Login Page domain and the Cloudwork.ID Page domain the following steps will need to be completed.
  
 
==Adding DNS Entries to your domain==
 
==Adding DNS Entries to your domain==
#Contact the person in charge of adding DNS Entries to your domain.  
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#Contact the person in charge of adding DNS Entries to your school's domain.  
 
#Request the addition of the following CNAME records:
 
#Request the addition of the following CNAME records:
 
#: '''<Login Page Domain>''' ''(This will be the Login Page domain you want users to login in with)'' CNAME proxy.cloudworkengine.net.
 
#: '''<Login Page Domain>''' ''(This will be the Login Page domain you want users to login in with)'' CNAME proxy.cloudworkengine.net.
#: '''<Cloudwork.ID Service Page domain>''' ''(This will be the Cloudwork.ID Services Page domain for the Cloudwork.ID Service)'' CNAME proxy.cloudworkengine.net.
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#: '''<Cloudwork.ID Page domain>''' ''(This will be the Cloudwork.ID Page domain for the users accessing the Cloudwork.ID Page)'' CNAME proxy.cloudworkengine.net.
  
  
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Hi '''<Whom this may concern>'''
 
Hi '''<Whom this may concern>'''
  
For my domain '''<domain name>''', could you please add the following CNAME records:<br>
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For my school's domain '''<school's domain name>''', could you please add the following CNAME records:<br>
'''<Login Domain>''' pointing to proxy.cloudworkengine.net.<br>
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'''<Login Page Domain>''' pointing to proxy.cloudworkengine.net.<br>
'''<CloudworkID domain>''' pointing to proxy.cloudworkengine.net.
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'''<Cloudwork.ID Page domain>''' pointing to proxy.cloudworkengine.net.
 
</blockquote>
 
</blockquote>
  
  
 
==Sending support ticket==
 
==Sending support ticket==
#Once your domain has been updated with the CNAME records, create a new ticket with studentnet ('''[https://support.studentnet.net/support/tickets/new Create support ticket here]''')
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#Once your school's domain has been updated with the CNAME records, create a new ticket with studentnet ('''[https://support.studentnet.net/support/tickets/new Create support ticket here]''')
#Ask studentnet to customise your domain for the Login page and Cloudwork.ID Services Page
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#Ask studentnet to customise the domain for the Login Page and Cloudwork.ID Page
  
 
===Ticket Template===
 
===Ticket Template===
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Hi Support,
 
Hi Support,
  
'''<School>''' is wanting to have customised domains for our Login page and Cloudwork.ID Services Page <br>
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'''<School>''' is wanting to have customised domains for our Login page and Cloudwork.ID Page <br>
The domain for Login Page: '''<Login domain>'''<br>
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The domain for Login Page: '''<Login Page Domain>'''<br>
The domain for Cloudwork.ID Services Page: '''<CloudworkID domain>'''
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The domain for Cloudwork.ID Page: '''<Cloudwork.ID Page domain>'''
 
</blockquote>
 
</blockquote>

Revision as of 02:53, 25 August 2021

Customising your domain

By default, Studentnet will create your Login Page domain and your Cloudwork.ID Page domain (more info on what is Cloudwork.ID is located here).

Example of Login Page Domain


Example of Cloudwork.ID Page Domain

If your school wishes to use a customised domain for the Login Page domain and the Cloudwork.ID Page domain the following steps will need to be completed.

Adding DNS Entries to your domain

  1. Contact the person in charge of adding DNS Entries to your school's domain.
  2. Request the addition of the following CNAME records:
    <Login Page Domain> (This will be the Login Page domain you want users to login in with) CNAME proxy.cloudworkengine.net.
    <Cloudwork.ID Page domain> (This will be the Cloudwork.ID Page domain for the users accessing the Cloudwork.ID Page) CNAME proxy.cloudworkengine.net.


Email Template asking for CNAME creations

Hi <Whom this may concern>

For my school's domain <school's domain name>, could you please add the following CNAME records:
<Login Page Domain> pointing to proxy.cloudworkengine.net.
<Cloudwork.ID Page domain> pointing to proxy.cloudworkengine.net.


Sending support ticket

  1. Once your school's domain has been updated with the CNAME records, create a new ticket with studentnet (Create support ticket here)
  2. Ask studentnet to customise the domain for the Login Page and Cloudwork.ID Page

Ticket Template

Hi Support,

<School> is wanting to have customised domains for our Login page and Cloudwork.ID Page
The domain for Login Page: <Login Page Domain>
The domain for Cloudwork.ID Page: <Cloudwork.ID Page domain>